1 reviews | Active since Mar 2021
Disgusted
Firstly The Unlimited doesn't even deserve 1 star. The initial claim was submitted in January with all supporting documents. Then all of sudden more reports are required which were supp**** bearing in mind the claimant has to pay upfront for these reports which is not cheap. Then 3 months later more reports are required which are sent. Few days later a request for the hospital file is now needed. This is ridiculous...... So many other institutes have paid out the claims based on the exact same reports supp****. The way it seems is that The Unlimited is simply looking for a way not to pay the claim. Do you not believe in word of mouth because believe you me everyone I know will hear about this and should any of these people have policies with The Unlimited I will strongly recommend them to cancel and take a policy with another institute. Then the nerve to say we submit the invoice and will be reimbursed for the reports requested..... how long long will the reimbur*****t take well let me guess most probably as long as the claim takes to payout. We have been put through enough with losing the loved one to COVID 19 clearly putting us through more is not enough.
We`d like to express our heartfelt condolences to you and your family during this difficult time. Please understand that we're in business to shift lives and it's really heartbreaking to hear that you've had a terrible claims experience with us. The documents we've requested from you are mandatory and we are more than happy to help you to obtain these if you'd like us to do so. We'd never prolong the claims process or not settle your claim whilst all the required documents have been received and policy T's and C's met. We've been trying to get in touch with you so that we can assist you and unfortunately, we're unable to get through to you. Please let us know what time will be convenient for us to give you a call.
We`d like to express our heartfelt condolences to you and your family during this difficult time. Please understand that we're in business to shift lives and it's really heartbreaking to hear that you've had a terrible claims experience with us. The documents we've requested from you are mandatory and we are more than happy to help you to obtain these if you'd like us to do so. We'd never prolong the claims process or not settle your claim whilst all the required documents have been received and policy T's and C's met. We've been trying to get in touch with you so that we can assist you and unfortunately, we're unable to get through to you. Please let us know what time will be convenient for us to give you a call.
We appreciate you giving us a few minutes of your time this afternoon. We`re glad to see that you`ve been assisted by one of our team members. Should you require any further assistance after sending through the requested documents, please don`t hesitate to pop us a message and we`ll assist you.
We appreciate you giving us a few minutes of your time this afternoon. We`re glad to see that you`ve been assisted by one of our team members. Should you require any further assistance after sending through the requested documents, please don`t hesitate to pop us a message and we`ll assist you.
