YS
Yesthiel S

1 reviews | Active since Feb 2018

14 Feb 2018, 13:35

DISGUSTED

I received a direct marketing call to which I agreed, I provided my details and was told that I would receive a Dining Card and Welcome pack. NO SUCH CARD WAS RECEIVED BY ME. It was furthermore confirmed by them that the card was never used by me, which amplifies my case that I did not receive it, alternatively they delivered it to somebody else in my complex. I called into the call centre to cancel and the agent had a terrible attitude.

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Replies (3)
YS
Yesthiel S's update14 Feb 2018, 13:37
Reviewer Update
I would like to have all amounts that they debited from me refunded !
YS
Yesthiel S's update15 Feb 2018, 13:45
Reviewer Update
Very helpful lady called Natalie assisted me
The Unlimited
The Unlimited's reply15 Feb 2018, 13:55
Official

Hi Yesthiel,

Thank you so much for taking our call this morning and giving us the opportunity to make this right. We are very grateful that you have brought this to our attention and once again, we’re sorry for the experience that you have had. If there’s anything else that we can do to help you, please give us a call on ***.

The Unlimited
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