BC
Bev-lee Chetty

1 reviews | Active since Jun 2019

08 Jun 2019, 21:26

Discussed service

What kind of company are yourl are yourl out just to robbe us for our hard earned money we dam wrok hard for the money we get I put through a claim and got no response for you guy everytime i call in I'm put on hold till my airtime is finish and you u guys say 24 hour cash back when call in yourl say 48 hours to 72 hours what bull**** my claim as been way over that I'm sick of the bull**** I hear from u guys if I do not get my money in the next wroking 24 hours I am handing this to my lawyer and I will sue the company and I will put this in all the news papers

0
Replies (5)
The Unlimited
The Unlimited's reply09 Jun 2019, 08:53
Official
Hi Bee-lee C, 
We're sorry to hear about your claims experience with us. We try our best to ensure all the members of our family feel supported and understood. We will look into this matter urgently and contact you tomorrow morning.
The Unlimited
The Unlimited's reply10 Jun 2019, 09:55
Official
Hi Bee-lee C, 

Thank you for taking our call today. Your claim is under assessment and we will provide you with feedback before close of business today. 
The Unlimited
The Unlimited's reply10 Jun 2019, 21:14
Official
Hi Bee-Lee C, 

Thank you for taking our call today. As explained, we are currently investigating this and we will provide you with feedback in 24 to 48 working hours. 
The Unlimited
The Unlimited's reply12 Jun 2019, 16:57
Official
Hi Bee-Lee C,

Thank you for taking our call today. As per our conversation yesterday, your claim is still under investigation. 
The Unlimited
The Unlimited's reply21 Aug 2019, 16:40
Official
Hi Bee-Lee C,

We apologise for the late response and we are glad  that your claim was approved.