SH
Shanay H
1 reviews | Active since May 2021
05 Mar 2024, 09:24
Disappointing customer service
I am very disappointed with their customer service, I spoke to a consultant and added my extended family members, but when I checked the details a year later it's all wrong, they increased my premium without notification and the increase was so high, no communication at all.
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The Unlimited's replyOfficial
05 Mar 2024, 12:30Hi Shanay.
Thank you so much for reaching out to us. We're truly sorry to her that your time with us has been unpleasant. Our team is here to make things right for you. We've sent you a DM, Please respond with the details that we requested.
Thank you so much for your patience. You're part of The Unlimited family, and we'll make sure that we get this sorted quickly!
Thank you so much for reaching out to us. We're truly sorry to her that your time with us has been unpleasant. Our team is here to make things right for you. We've sent you a DM, Please respond with the details that we requested.
Thank you so much for your patience. You're part of The Unlimited family, and we'll make sure that we get this sorted quickly!
The Unlimited's reply05 Mar 2024, 12:30
Official
Hi Shanay.
Thank you so much for reaching out to us. We're truly sorry to her that your time with us has been unpleasant. Our team is here to make things right for you. We've sent you a DM, Please respond with the details that we requested.
Thank you so much for your patience. You're part of The Unlimited family, and we'll make sure that we get this sorted quickly!
Thank you so much for reaching out to us. We're truly sorry to her that your time with us has been unpleasant. Our team is here to make things right for you. We've sent you a DM, Please respond with the details that we requested.
Thank you so much for your patience. You're part of The Unlimited family, and we'll make sure that we get this sorted quickly!