1 reviews | Active since Feb 2018
Disappointed!
Good evening , I am very disappointed in the unlimited, on Monday I canceled my policy with them and then when my money was paid in they went and deducted R250.00 from my account and I can't afford to pay for it! I have rent & bills to pay and now I don't know what to do they have to pay my money back !!! The lady told me I can cancel at any time but obviously it was just a lie my heart is broken...☹
Hi Angela,
Thanks for your time on the phone this morning. When you cancelled your policy on the Monday , the request to debit your account had already been sent to the bank and we should have informed you that the debit was going to go off. We are really sorry that we disappointed you. Your refund has been processed and will reflect in your bank account in the next 24-48 hours. If there’s anything else we can do to help you, please contact us on ***.
The Unlimited.
Shifting your life, together.
Hi Angela,
Thanks for your time on the phone this morning. When you cancelled your policy on the Monday , the request to debit your account had already been sent to the bank and we should have informed you that the debit was going to go off. We are really sorry that we disappointed you. Your refund has been processed and will reflect in your bank account in the next 24-48 hours. If there’s anything else we can do to help you, please contact us on ***.
The Unlimited.
Shifting your life, together.