CA
Crystal A

1 reviews | Active since Feb 2024

29 Mar 2024, 22:46

Disappointed

I sent you guys an email last week to which you never responded. I informed you that I won't be able to pay the unlimited policy,as I couldn't afford it,yet the debit order went off and now I'm sitting with a problem where I can't pay off all my debt,due to the r201 that was taken.

0
Replies (4)
The Unlimited
The Unlimited's reply30 Mar 2024, 10:32
Official
Hi Crystal.

We sincerely apologise for the delay in our response to your email. Our team is committed to providing timely and efficient assistance to all our clients, and we regret any inconvenience caused. We would like to assure you that we are taking the matter seriously and are dedicated to resolving it as quickly as possible. We'll be giving you a call today to assist you.
The Unlimited
The Unlimited's reply30 Mar 2024, 13:09
Official
Hi Crystal.

Thank you for taking our call today and allowing us to assist you. Although we're sad to see you go, please rest assured that your policy has been cancelled as per your request. We hope to have the opportunity to welcome you back soon.

Take care! 
CA
Crystal A's update30 Mar 2024, 14:17
Reviewer Update
Will I get a refund?..because I emailed long before the debit went off.
CA
Crystal A's update02 Apr 2024, 11:58
Reviewer Update
Thank you so much