DT
Dewald T
1 reviews | Active since Feb 2015
17 Jan 2020, 19:31
Disapointed and frustrated!!!!
The amount of airtime for one claim is more than the monthly installment. How slow they pay out is disgusting. Sent docs 9 days ago. Now we still have to wait 5-7 working days. Sad but true. Will never do anything with then ever again. Never!!!!
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
17 Jan 2020, 19:50Hi Dewald,
We're very concerned to hear about the experience that you've had with us. We will contact you first thing on Monday morning to assist you with your claim query.
We're very concerned to hear about the experience that you've had with us. We will contact you first thing on Monday morning to assist you with your claim query.
The Unlimited's reply17 Jan 2020, 19:50
Official
Hi Dewald,
We're very concerned to hear about the experience that you've had with us. We will contact you first thing on Monday morning to assist you with your claim query.
We're very concerned to hear about the experience that you've had with us. We will contact you first thing on Monday morning to assist you with your claim query.
DT
Dewald T's updateReviewer Update
17 Jan 2020, 19:58Not interested. I have spent over 300 on airtime. If you even felt like assisting, you would have the first time we phoned. And your reply: "we have had some system issues" haha for 9 days???? Does it really take 3 weeks for a claim but when the sale was done, you advised 2-4 days???? False advertising!!!
DT
Dewald T's update17 Jan 2020, 19:58
Reviewer Update
Not interested. I have spent over 300 on airtime. If you even felt like assisting, you would have the first time we phoned. And your reply: "we have had some system issues" haha for 9 days???? Does it really take 3 weeks for a claim but when the sale was done, you advised 2-4 days???? False advertising!!!
The Unlimited's replyOfficial
18 Jan 2020, 08:43Hi Dewald,
We understand your frustration and we'd really like to make the situation better for you. We will contact you shortly to look into your claim query.
We understand your frustration and we'd really like to make the situation better for you. We will contact you shortly to look into your claim query.
The Unlimited's reply18 Jan 2020, 08:43
Official
Hi Dewald,
We understand your frustration and we'd really like to make the situation better for you. We will contact you shortly to look into your claim query.
We understand your frustration and we'd really like to make the situation better for you. We will contact you shortly to look into your claim query.
The Unlimited's replyOfficial
18 Jan 2020, 11:16Hi Dewald,
We've been trying to contact you and unfortunately, the call goes to voicemail. Please inbox us your alternative contact details and your ID number so that we can assist you.
We've been trying to contact you and unfortunately, the call goes to voicemail. Please inbox us your alternative contact details and your ID number so that we can assist you.
The Unlimited's reply18 Jan 2020, 11:16
Official
Hi Dewald,
We've been trying to contact you and unfortunately, the call goes to voicemail. Please inbox us your alternative contact details and your ID number so that we can assist you.
We've been trying to contact you and unfortunately, the call goes to voicemail. Please inbox us your alternative contact details and your ID number so that we can assist you.