KP
Keila P

1 reviews | Active since Jul 2026

28 Oct 2026, 15:01

Difficult to cancel

I was pressured by the sales reps in a busy street to take a look at what The Unlimited Offers only to be pushed and coerced into approving debit orders to go off on my bank account. I kept it for a few months due to not being able to cancel my order because their phone lines are always busy. They do not accept cancellations over WhatsApp and do not offer support over email. I am a receptionist and cannot make calls during work hours even though I've tried. You stay on hold for 26 minutes.

Please cancel my cover, this is ridiculous.

0
Replies (1)
The Unlimited
The Unlimited's reply28 Oct 2026, 15:06
Official

Hi Keila,

We're sorry to hear that your experience hasn't been a positive one. Our team is here to help and make this right for you. We've escalated your request and one of our specialists will reach out to you within 24-48 working hours to assist with your request.