FC
Fundile C
1 reviews | Active since Jul 2021
22 Jul 2021, 17:56
Dent cover
I am so disappointed with you guys, l spoke to Nontle one of your consultants. She persuaded me to take a dent cover policy and l told her to give me some time. She insisted that l must give her my details and check if l qualify for the policy, now you are debiting from my account. You may even listen to the recording l was refusing to give her my details she insisted. I 've got kids to feed may you please reverse the money that you have debited
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
22 Jul 2021, 20:06Hi Fundile,
Thank you for raising this matter with us. We're troubled to hear that a policy was captured under your name without your approval and this has resulted to a debit order going off. Please accept our sincere apology, this is definitely not our way of doing business and therefore, there'll be an investigation regarding this act. One of our team members will give you a call first thing tomorrow morning so that we can obtain all the details we'll require for this inquiry.
Thank you for raising this matter with us. We're troubled to hear that a policy was captured under your name without your approval and this has resulted to a debit order going off. Please accept our sincere apology, this is definitely not our way of doing business and therefore, there'll be an investigation regarding this act. One of our team members will give you a call first thing tomorrow morning so that we can obtain all the details we'll require for this inquiry.
The Unlimited's reply22 Jul 2021, 20:06
Official
Hi Fundile,
Thank you for raising this matter with us. We're troubled to hear that a policy was captured under your name without your approval and this has resulted to a debit order going off. Please accept our sincere apology, this is definitely not our way of doing business and therefore, there'll be an investigation regarding this act. One of our team members will give you a call first thing tomorrow morning so that we can obtain all the details we'll require for this inquiry.
Thank you for raising this matter with us. We're troubled to hear that a policy was captured under your name without your approval and this has resulted to a debit order going off. Please accept our sincere apology, this is definitely not our way of doing business and therefore, there'll be an investigation regarding this act. One of our team members will give you a call first thing tomorrow morning so that we can obtain all the details we'll require for this inquiry.
The Unlimited's replyOfficial
23 Jul 2021, 13:16Hi Fundile,
Thank you so much for taking our call today. We can assure you that the policy has been cancelled and we'll still continue with the investigation. You'll be receiving feedback from us within 5-7 working days. Once again, thank you for your patience and understanding.
Thank you so much for taking our call today. We can assure you that the policy has been cancelled and we'll still continue with the investigation. You'll be receiving feedback from us within 5-7 working days. Once again, thank you for your patience and understanding.
The Unlimited's reply23 Jul 2021, 13:16
Official
Hi Fundile,
Thank you so much for taking our call today. We can assure you that the policy has been cancelled and we'll still continue with the investigation. You'll be receiving feedback from us within 5-7 working days. Once again, thank you for your patience and understanding.
Thank you so much for taking our call today. We can assure you that the policy has been cancelled and we'll still continue with the investigation. You'll be receiving feedback from us within 5-7 working days. Once again, thank you for your patience and understanding.
The Unlimited's replyOfficial
23 Jul 2021, 14:39Hi Fundile,
Thank you so much for giving us a few moments of you time today. Your refund has been processed and the funds will reflect in your account in 24-48 working hours. As you've informed us that you no longer require a copy of the sales call, kindly note that means we won`t be going further with the investigation. Once again, please accept our humble apologies for the inconvenience we may have caused.
Thank you so much for giving us a few moments of you time today. Your refund has been processed and the funds will reflect in your account in 24-48 working hours. As you've informed us that you no longer require a copy of the sales call, kindly note that means we won`t be going further with the investigation. Once again, please accept our humble apologies for the inconvenience we may have caused.
The Unlimited's reply23 Jul 2021, 14:39
Official
Hi Fundile,
Thank you so much for giving us a few moments of you time today. Your refund has been processed and the funds will reflect in your account in 24-48 working hours. As you've informed us that you no longer require a copy of the sales call, kindly note that means we won`t be going further with the investigation. Once again, please accept our humble apologies for the inconvenience we may have caused.
Thank you so much for giving us a few moments of you time today. Your refund has been processed and the funds will reflect in your account in 24-48 working hours. As you've informed us that you no longer require a copy of the sales call, kindly note that means we won`t be going further with the investigation. Once again, please accept our humble apologies for the inconvenience we may have caused.