TM
Tshepiso M

1 reviews | Active since Nov 2021

29 Dec 2021, 11:05

Delayed reaction from unlimited

More than 3 months a few weeks,false promises, and after joining another company, the unlimited only calls now to reject my claim,does their sheer drive to disappoint their clients know no limit. Good luck to those that still stick with them, the unlimited is about as useful as a flat tire..

0
Replies (2)
The Unlimited
The Unlimited's reply29 Dec 2021, 14:45
Official
Hi Tshepiso,

Thank you so much for making us aware that your time with us hasn't been the best. As a service provider that believes in doing right all the time, we're not happy to see that the outcome of your claim has left you feeling that we haven't been useless. Please note that all our claims are assessed as per our terms and conditions, so we'd like the opportunity to look into how yours was unsuccessful. A member from our team will contact you today and assist you efficiently. 
The Unlimited
The Unlimited's reply29 Dec 2021, 16:48
Official
 Hi Tshepiso,

Thank you so much for taking our call today.  As we were trying to speak to you, the phone was disconnected. Please note that we've sent you an SMS with a link that you can use should you wish to log a formal complaint.