KM
Katlego M

1 reviews | Active since Nov 2023

15 Nov 2023, 11:47

Delayed death claim outcome

Bad Service and delayed claim outcome.

0
Replies (7)
The Unlimited
The Unlimited's reply15 Nov 2023, 13:03
Official
Hi Katlego.  We’re sorry to hear about your claims experience with us. Our team is here to help to ensure that you're supported as you're a valued member of our family.  We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call. 

KM
Katlego M's update15 Nov 2023, 14:11
Reviewer Update
You can call me anytime, sorry I was not with my phone.
The Unlimited
The Unlimited's reply15 Nov 2023, 14:39
Official
Hi Katlego. 

Thanks for getting back to us. We'll give you a call shortly. 
KM
Katlego M's update15 Nov 2023, 15:46
Reviewer Update
Am still waiting for your call
The Unlimited
The Unlimited's reply15 Nov 2023, 16:53
Official
Hi Katlego. 


We've attempted to call you back again, however, we're still unable to get through to you. Please tell us what time can we call you back tomorrow.
KM
Katlego M's update15 Nov 2023, 18:05
Reviewer Update
Anytime from 08h00
The Unlimited
The Unlimited's reply15 Nov 2023, 18:50
Official
Thanks for confirming the time, Katlego. We'll connect with you around 8AM tomorrow morning