KM
Kgalalelo M
1 reviews | Active since Aug 2023
11 Jan 2021, 15:37
delay to pay funeral claim & no feedback
Today its the 11th January , The Unlimited has not done what they promised ; on the 6th January they said they will get back to me within 24-48 hours regarding the payment claim of funeral cover. The Unlimited its a **** and i wouldn't recommend it to anyone. I will be taking the matter to Ombudsman if they don't want to pay my claim!!!!!!
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The Unlimited's replyOfficial
11 Jan 2021, 20:08Hi Kgalalelo,
Thank you so much for taking our call today. We sincerely apologise for not giving you feedback within the time frame we provided you, however, we hope that you're happy with the update you received today. To recap our phone call with you, your claim will be paid out tomorrow and the funds will take 24-48 hours after to reflect in your bank account. In you'd like us to assist you with anything else, please feel free to contact us on ***.
Thank you so much for taking our call today. We sincerely apologise for not giving you feedback within the time frame we provided you, however, we hope that you're happy with the update you received today. To recap our phone call with you, your claim will be paid out tomorrow and the funds will take 24-48 hours after to reflect in your bank account. In you'd like us to assist you with anything else, please feel free to contact us on ***.
The Unlimited's reply11 Jan 2021, 20:08
Official
Hi Kgalalelo,
Thank you so much for taking our call today. We sincerely apologise for not giving you feedback within the time frame we provided you, however, we hope that you're happy with the update you received today. To recap our phone call with you, your claim will be paid out tomorrow and the funds will take 24-48 hours after to reflect in your bank account. In you'd like us to assist you with anything else, please feel free to contact us on ***.
Thank you so much for taking our call today. We sincerely apologise for not giving you feedback within the time frame we provided you, however, we hope that you're happy with the update you received today. To recap our phone call with you, your claim will be paid out tomorrow and the funds will take 24-48 hours after to reflect in your bank account. In you'd like us to assist you with anything else, please feel free to contact us on ***.