De*****ed by Umlimited

De*****ed by unlimited, they deducted money from my salary, requested a cancellation and refund. They say it will take two months to stop and they keep on not mentioning the refund. People should be weary of call centers and these insurances as they just ***** your money. I listened to the voice recording I took a funeral cover which had hospital benefit to be covered immediately, now the documents they sent when I requested for them say something totally different. On the cover my children are not covered but on the call I specifically mention them and their birthdays. My names are all incorrect there’s no id number and they don’t cover pre existing conditions. So basically they are *****ing cause in South Africa every adult has a pre existing condition. I was hospitalized twice already which means they owe me for that as per the call. Two weeks in Feb and two weeks in April 2024 I asked for claiming process and was not provided one. So I need my claim and don’t make me run around for it Hi , your membership TU**********74M4 Please remember that it can take up to 2 months for your cancellation to be processed by your payroll and reflect on your pay slip. Questions?