NS
Nadine S
1 reviews | Active since Sept 2015
25 Sept 2015, 20:58
Deducted money from my account!!!
I was talked in accepting this policy on Friday. Spoke to my husband and decided we have something like this anyway so I want to cancel it. Cancelled it on Tuesday and confirmed cancellation on Wednesday. Today they have deducted R200... Why, why, why would they do that? I feel this company is very shady after reading all of these complaints, and I deel that I want my money back as they did not even do something for me. Something here does not feel right. I do not want to get a surprise like this deduction again next month. Eve-lynn Henry did the cancellation on 12-09-2015.
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The Unlimited's replyOfficial
28 Sept 2015, 07:44Hello Nadine12345,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
The Unlimited's reply28 Sept 2015, 07:44
Official
Hello Nadine12345,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe