HM
Hlangano M

1 reviews | Active since Mar 2026

30 Mar 2026, 10:03

Debiting money from my account even after cancellation of policy

I cancelled the policy with them and they debited money while the policy is cancelled and I called them and asked to refund me and they said they can't and I asked what is that I'm paying for if I cancelled my policy with them, and they said I will be converted for the next month which I don't understand how do you cover someone who cancelled a policy with them

0
Replies (1)
The Unlimited
The Unlimited's reply30 Mar 2026, 10:08
Official
Hi Hlangano.

We're sorry for any frustration this debit has caused. After reviewing our system, we found that you cancelled your policy too close to your debit date, which is why the debit was processed.