TM
Tanya M
1 reviews | Active since Dec 2018
07 Oct 2024, 05:38
Debiting account but not a member.
This company has deducted money off my account several times over the last three years after I have ended my subscription and I am not a member for several years now and although I have sent numerous emails which they respond to and never follow through to return the money they debited. This is ******* and borderline theft.
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Replies (1)
The Unlimited's replyOfficial
07 Oct 2024, 08:20Hi Tanya.
We’re so sorry to hear that your experience hasn’t been a good one. You don't have an active policy with us since you cancelled it. Your policy with us was on a month to month basis. There is no refund due to you as you were covered during the months when you paid your fee. This means that if you required to claim and fix your car, during the time you had the policy, you would have had full access to all the benefits offered. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
We’re so sorry to hear that your experience hasn’t been a good one. You don't have an active policy with us since you cancelled it. Your policy with us was on a month to month basis. There is no refund due to you as you were covered during the months when you paid your fee. This means that if you required to claim and fix your car, during the time you had the policy, you would have had full access to all the benefits offered. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
The Unlimited's reply07 Oct 2024, 08:20
Official
Hi Tanya.
We’re so sorry to hear that your experience hasn’t been a good one. You don't have an active policy with us since you cancelled it. Your policy with us was on a month to month basis. There is no refund due to you as you were covered during the months when you paid your fee. This means that if you required to claim and fix your car, during the time you had the policy, you would have had full access to all the benefits offered. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
We’re so sorry to hear that your experience hasn’t been a good one. You don't have an active policy with us since you cancelled it. Your policy with us was on a month to month basis. There is no refund due to you as you were covered during the months when you paid your fee. This means that if you required to claim and fix your car, during the time you had the policy, you would have had full access to all the benefits offered. If there’s anything else we can do to help you, please send us a message or give us a call on ***.