LG
Lindsay G

1 reviews | Active since Oct 2020

21 Oct 2020, 16:13

Debit without consent and final go ahead of policy

Hi got a call recently as a referel to join the unlimited auto supreme for scratch and dent repairs to my car. I kind of a policy I spoke to the consultant got a policy number and was awaiting documentation before I could go ahead and continue with the policy. Last month and this month I got an.sms saying my debit order didnt go of for the policy but I never finalized anything as in im not going to continue or interested in it anymore.

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Replies (2)
The Unlimited
The Unlimited's reply21 Oct 2020, 19:22
Official
Hi Lindsay,
 
Thank you so much for bringing this matter to our attention. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you let us know which time will be convenient for us to give you a call tomorrow. 
The Unlimited
The Unlimited's reply22 Oct 2020, 15:55
Official
Hi Lindsay,

Thank you for taking our call today and giving us the opportunity to assist you. We truly apologize for the miscommunication and it saddens us to see you leave. Your policy has been cancelled and this confirmation has been SMSed to you.