1 reviews | Active since Apr 2022
Debit Order ****
DON'T GIVE ANY OF YOUR DETAILS TO THIS COMPANY! Unless you want them to solicit funds from your bank account without your permission. This is basically a smart ****. They change the reference code every time they debit you so that you can't block them from debiting you. I canceled this service 6 months ago and had to get them to refund me on 3 separate occasions and 5 separate debits. I've asked them to remove my bank details, but they refuse. I've been told the unsolicited debit orders are due to a "system migration issues" (continuous for 6 months??), but once again they refuse to send me any official communication on this topic. They also refused to send confirmation where they vow to remove my banking details from their system. If what I wrote doesn't convince you to stay away, do yourself a favour and Google the article written about them in the Daily Maverick. They basically have my bankcard and pin number and can take money from me whenever they choose to do so.
Stop taking money from people that aren't your clients and respect people's personal information!!!
Reading through your review has made our hearts ache. As someone that was once a member of our family, it’s hard to digest that you’ve come to think of us a ****, however, we do understand that you’re deeply frustrated with us. We wish to extend our heartfelt apologies for the disruption that we’ve caused in your life over the past few months. We can confirm that your banking details have now been blacklisted and no further debits should go off your account. We’ve taken the liberty to add your contact information to our ‘Do Not Contact’ list so that you don’t receive any further communication from us. With regards to the premium which was collected early this month, we’ll need proof of the debit order, as the transaction is not reflecting on our end. Kindly forward a screenshot of the transaction to *** so that we can refund you accordingly.
Reading through your review has made our hearts ache. As someone that was once a member of our family, it’s hard to digest that you’ve come to think of us a ****, however, we do understand that you’re deeply frustrated with us. We wish to extend our heartfelt apologies for the disruption that we’ve caused in your life over the past few months. We can confirm that your banking details have now been blacklisted and no further debits should go off your account. We’ve taken the liberty to add your contact information to our ‘Do Not Contact’ list so that you don’t receive any further communication from us. With regards to the premium which was collected early this month, we’ll need proof of the debit order, as the transaction is not reflecting on our end. Kindly forward a screenshot of the transaction to *** so that we can refund you accordingly.