1 reviews | Active since Feb 2015
Debit order dates
I am fed up. I have a Helli-rescue policy with the Unlimited group. I signed and agreed my debit order date for the 28th of each month....but the take money whenever they want. As my salary gets paid into my account, the Unlimited debit order immediately goes off, whether I'm getting money on the 20th or 25th and even when I just deposit money, they take a debit order. December's debit order went through on the 25th of November...and guess what-January's (2016) debit order went through this morning....on the 11th....I can not believe how unconsidered they are, I still have other debit orders as well that have to go through for December...but the Unlimited already takes money for January. I really don't want a policy with an ************* company.
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
