MK
Michelle K

1 reviews | Active since Mar 2020

23 Aug 2024, 12:42

******** debit order after cancellation

We cancelled the policy and was confirmed the policy was cancelled on the 17th of August 2024, however the debit order was deducted again. Absolutely disgusting customer service as well. Avoid joining this company!!!!!!!

0
Replies (1)
The Unlimited
The Unlimited's reply23 Aug 2024, 13:35
Official
Hi Michelle,
We’re very sorry that you were debited after canceling your policy with us. However, we need you to send your bank statement to *** so that we can escalate this matter further.