GM
Gabriel M
1 reviews | Active since Jul 2012
30 Nov 2022, 10:59
Debit order
on the 26th October was double debited and they even confirmed via sms that they acknowledge the mistake. It is now the 30th November my money has not been reversed and no communication how they planning to solve it.
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The Unlimited's replyOfficial
30 Nov 2022, 12:26Hello Gabriel,
Thank you for contacting us. Please accept our apologies for the time that has passed without getting the assistance you needed. As per the conversation we had with you on the 18/11/2022 where we requested your bank statement reflecting the double debit, please provide us the CC reference number that you received after sending us your bank statement so that we can assist you further. Alternatively, you can send the bank statement to ***.
Thank you for contacting us. Please accept our apologies for the time that has passed without getting the assistance you needed. As per the conversation we had with you on the 18/11/2022 where we requested your bank statement reflecting the double debit, please provide us the CC reference number that you received after sending us your bank statement so that we can assist you further. Alternatively, you can send the bank statement to ***.
The Unlimited's reply30 Nov 2022, 12:26
Official
Hello Gabriel,
Thank you for contacting us. Please accept our apologies for the time that has passed without getting the assistance you needed. As per the conversation we had with you on the 18/11/2022 where we requested your bank statement reflecting the double debit, please provide us the CC reference number that you received after sending us your bank statement so that we can assist you further. Alternatively, you can send the bank statement to ***.
Thank you for contacting us. Please accept our apologies for the time that has passed without getting the assistance you needed. As per the conversation we had with you on the 18/11/2022 where we requested your bank statement reflecting the double debit, please provide us the CC reference number that you received after sending us your bank statement so that we can assist you further. Alternatively, you can send the bank statement to ***.