LJ
Lizle J

1 reviews | Active since Nov 2017

23 Nov 2017, 12:52

Debit order

Me and my husband are extremely upset about a debit order going of our account for some months now of R149-99. We did not sign any contract or give any permission for that debit order. Where you guys get our banking details from, I don't know. This is *****. How are you guys going to fix this problem. My husband want to open a case of ***** against you. So please sort this out and we want our money back.

0
Replies (5)
The Unlimited
The Unlimited's reply23 Nov 2017, 13:06
Official

Hi Lizle, we are very concerned to hear about this and we will sort this out for you as quickly as possible. Please give us 24 hours to look into this and we promise we will give you a call as soon as we have answers for you. Thanks so much, The Unlimited

Best regards,

LJ
Lizle J's update23 Nov 2017, 14:01
Reviewer Update
Thank you. Appreciated
LJ
Lizle J's update23 Nov 2017, 14:19
Reviewer Update
I want to cancel or delete this comment as it has been sorted out and we did not know what the debit order was for. Sorry for any inconvenience.
The Unlimited
The Unlimited's reply23 Nov 2017, 14:22
Official

Hi Lizle, thanks so much for taking our call! It’s great to hear that you are happy with your policy and its benefits and that you have chosen to stay with The Unlimited family. If there’s anything else we can do for you, please just give us a call on ***. Take care, The Unlimited

Best regards,

LJ
Lizle J's update23 Nov 2017, 14:24
Reviewer Update
Thank you so much and sorry for any inconvenience caused