sM
sbusiso M
1 reviews | Active since Aug 2015
22 Dec 2015, 12:22
debit order
I receaved a call from your agent on the 14 December with an offer which I rejected but to my suprise you went ahead and enrolled and as if that was noy enough you went and deducted R589 on my acc on friday bt according to the agrement we have you are supossed to dedict my account on the 1st day of the month and now your lines are not working I have been trying to call you since yesterday.can some give me a call and explain whats going on here and I need my money back
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The Unlimited's replyOfficial
22 Dec 2015, 12:27Hello sbue,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
The Unlimited's reply22 Dec 2015, 12:27
Official
Hello sbue,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe