MM
Mbali M
1 reviews | Active since Apr 2021
30 Apr 2021, 21:12
Death benefit claim
This company @the unlimited is refusing to pay my mother's death benefit because she had diabetic. My mom had always new she was diabetic if this was disclosed to her she would have not taken this. Was told to get letter of authority n I did only to be told this ******* today. How many people are diabetic out de who have taken policies with this company whom will never be paid???
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Replies (2)
The Unlimited's replyOfficial
01 May 2021, 09:57 Hi Mbali,
We’d like to start by saying that we were deeply saddened to learn of your mother’s passing. We know that you loved her dearly and we can only imagine who painful it must have been to lose her. We hope that you and your family can accept your deepest condolences. We understand that you’re quite unhappy about the outcome of your claim and we’d like to get in touch with you today to discuss it once more. A manager from our claims department will be contacting you this morning to go over it with you in detail and discuss any further grievances you might have.
We’d like to start by saying that we were deeply saddened to learn of your mother’s passing. We know that you loved her dearly and we can only imagine who painful it must have been to lose her. We hope that you and your family can accept your deepest condolences. We understand that you’re quite unhappy about the outcome of your claim and we’d like to get in touch with you today to discuss it once more. A manager from our claims department will be contacting you this morning to go over it with you in detail and discuss any further grievances you might have.
The Unlimited's reply01 May 2021, 09:57
Official
Hi Mbali,
We’d like to start by saying that we were deeply saddened to learn of your mother’s passing. We know that you loved her dearly and we can only imagine who painful it must have been to lose her. We hope that you and your family can accept your deepest condolences. We understand that you’re quite unhappy about the outcome of your claim and we’d like to get in touch with you today to discuss it once more. A manager from our claims department will be contacting you this morning to go over it with you in detail and discuss any further grievances you might have.
We’d like to start by saying that we were deeply saddened to learn of your mother’s passing. We know that you loved her dearly and we can only imagine who painful it must have been to lose her. We hope that you and your family can accept your deepest condolences. We understand that you’re quite unhappy about the outcome of your claim and we’d like to get in touch with you today to discuss it once more. A manager from our claims department will be contacting you this morning to go over it with you in detail and discuss any further grievances you might have.
The Unlimited's replyOfficial
01 May 2021, 11:07 Hi Mbali,
Thank you so much for taking our call this morning. We hope that the feedback we provided you on your claim was sufficient. We once again sincerely apologise for any emotional anguish we may have caused you during the claims process.
Thank you so much for taking our call this morning. We hope that the feedback we provided you on your claim was sufficient. We once again sincerely apologise for any emotional anguish we may have caused you during the claims process.
The Unlimited's reply01 May 2021, 11:07
Official
Hi Mbali,
Thank you so much for taking our call this morning. We hope that the feedback we provided you on your claim was sufficient. We once again sincerely apologise for any emotional anguish we may have caused you during the claims process.
Thank you so much for taking our call this morning. We hope that the feedback we provided you on your claim was sufficient. We once again sincerely apologise for any emotional anguish we may have caused you during the claims process.