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1 reviews | Active since Mar 2017

03 Apr 2023, 15:12

Customer service SUCKS

The unlimited are sending documents that are not legal. (vat is still 14% not 15%). they do not keep to the clients orders when it comes to the debit order. I don't see the reason of debiting an account before the person gets paid. I have emailed them with NO response at all. but they have the audasity to harass people.

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Replies (2)
The Unlimited
The Unlimited's reply03 Apr 2023, 16:59
Official
Hi Kim,



Thanks for bringing this to our attention. We apologise for any trouble that we might’ve caused you. An agent from our team will give you a call first thing tomorrow morning to assist you with this matter.

The Unlimited
The Unlimited's reply04 Apr 2023, 10:55
Official
Hello Kim,
 
 
 Thank you for taking our call this morning and giving us the opportunity to assist you. We updated your debit order date as per your request and you shouldn't experience any troubles going forward. May you have a blessed day further.