YD
Yanga D
1 reviews | Active since May 2015
30 Sept 2021, 15:07
****** and immoral *******
Just ******, after sending them an email to cancel my membership they acknowledged receipt of email and to look in the matter. Today my account was debited by this company. I called them and everytime they cut the line during the conversation. I want my money refunded back to my account.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
30 Sept 2021, 16:27Hi Yanga,
We’re deeply concerned to hear about the experience you had with us. Kindly note that we still need to speak to you over the phone to assist you with your request even when you’ve sent us an email. A specialist we’ll give you a call urgently to assist you regarding this matter.
We’re deeply concerned to hear about the experience you had with us. Kindly note that we still need to speak to you over the phone to assist you with your request even when you’ve sent us an email. A specialist we’ll give you a call urgently to assist you regarding this matter.
The Unlimited's reply30 Sept 2021, 16:27
Official
Hi Yanga,
We’re deeply concerned to hear about the experience you had with us. Kindly note that we still need to speak to you over the phone to assist you with your request even when you’ve sent us an email. A specialist we’ll give you a call urgently to assist you regarding this matter.
We’re deeply concerned to hear about the experience you had with us. Kindly note that we still need to speak to you over the phone to assist you with your request even when you’ve sent us an email. A specialist we’ll give you a call urgently to assist you regarding this matter.
The Unlimited's replyOfficial
01 Oct 2021, 09:20Hi Yanga,
Thank you for taking our call today and giving us the opportunity to assist you. Your policy was cancelled successfully yesterday (30/09/2021). We have processed your refund today as you were within the 31 day cooling-off period and the payment will reflect in your account in 24-48 hours. If there’s anything else you may need, please don’t hesitate to pop us a message below.
Thank you for taking our call today and giving us the opportunity to assist you. Your policy was cancelled successfully yesterday (30/09/2021). We have processed your refund today as you were within the 31 day cooling-off period and the payment will reflect in your account in 24-48 hours. If there’s anything else you may need, please don’t hesitate to pop us a message below.
The Unlimited's reply01 Oct 2021, 09:20
Official
Hi Yanga,
Thank you for taking our call today and giving us the opportunity to assist you. Your policy was cancelled successfully yesterday (30/09/2021). We have processed your refund today as you were within the 31 day cooling-off period and the payment will reflect in your account in 24-48 hours. If there’s anything else you may need, please don’t hesitate to pop us a message below.
Thank you for taking our call today and giving us the opportunity to assist you. Your policy was cancelled successfully yesterday (30/09/2021). We have processed your refund today as you were within the 31 day cooling-off period and the payment will reflect in your account in 24-48 hours. If there’s anything else you may need, please don’t hesitate to pop us a message below.
YD
Yanga D's updateReviewer Update
29 Oct 2021, 03:16You did it again this month, disgusting service. Why was my account debited?
YD
Yanga D's update29 Oct 2021, 03:16
Reviewer Update
You did it again this month, disgusting service. Why was my account debited?