Complaint: The Unlimited:

I refer to the Easi Med policy I have with The Unlimited. I have joined the Easi Med to cover my basic needs to visit a doctor or a dentist as I cannot afford a full medical aid cover. With this I understood that I cannot enjoy the full benefits of a medical aid but expected my basic day to day needs would be covered. I now wanted to use the Dentistry benefit, phoned as I did not know which Dentist was allocated to our area. The consultant advised me to use the dentistry was only for emergencies when a tooth breaks or it needs to be extracted. You may not polish, fill your teeth or clean your teeth. To use the dentistry benefit you have to wait until you get a rotten tooth or if your tooth breaks you then can visit a dentist, this DOES NOT MAKE SENSE. <br> You may not fill a rotten tooth you have to extract it, take it out, and lose it! You may not clean or polish your teeth maybe twice a year to prevent decay of teeth. You may not fill a rotten tooth or broken tooth to prevent that you lose your tooth. This was not spelled out to you in the first place, I found this out today. AGAIN THIS DOES NOT MAKE SENSE. I want to cancel immediately and refund, no negotiation.