ML
Molotji L

1 reviews | Active since Apr 2025

22 Apr 2025, 16:52

Complaint

I joined The Unlimited via the phone and now when supposed to claim. They say i don't appear on system. Please pay my money back from January until April. Debit order from FNB account of R399.00.

Please refer to FNB message it has reference number: UNLIMITED1TU***-***99.00 =====UNLIMITED1TU***-***99.00======UNLIMITED1TU***-***99.00=======Please be advised that your debit order dispute cannot be processed as the debit order has been blocked by the service provider. Kindly contact the service provider directly for assistance.

0
Replies (1)
The Unlimited
The Unlimited's reply22 Apr 2025, 17:02
Official
Hi Molotji L,

Thank you for reaching out to us. We apologize for the difficulties you've experienced during your claims process and any inconvenience the debit order may have caused. We would like to help you resolve this issue. Please DM us with your details so we can assist you further.