MF
Marleandra F

1 reviews | Active since Jun 2025

18 Nov 2025, 09:51

*********** COMPANY

I claimed on the 01 November 2025, after following up numerous times, today, 18 November 2025, my claim was registered... First the one (Julia) who attended to my claim is not at work and won't be there for a while... Nothing was done in the interim. When I contacted them again, the second lady (Senzile) apparently never registered my claim according to the conversation I just had with the third person... Today, my claim was registered after contacting them 8 times and now I need to wait again. It has been 18 days... How *********** can a company be? Seems that you only get feedback when you write a review.

0
Replies (1)
The Unlimited
The Unlimited's reply18 Nov 2025, 09:54
Official
Hi Marleandra.

We're truly sorry to hear that your claims experience has been unpleasant. Our team is here to help you with this matter. We'll be in touch with you shortly to assist you.