CP
Christo P

1 reviews | Active since Jul 2012

10 Dec 2019, 10:11

Company cannot be trusted - beware of fine print

Everyone be warned. I signed up after some hesitation and as expected they can not be trusted. I paid my premiums on time every month and now that I wanted to claim for the first time they decided to reject the claim on some hidden terms & conditions. When the sales consultants phone you they tell you this lovely story on how they cover everything - this story is much different from what the claims department will tell you once you submit a claim. Get a lawyers to go over the fine print with you before you sign up with one of these insurance companies.

A final note - this was for a small R2000 claim.

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Replies (3)
The Unlimited
The Unlimited's reply10 Dec 2019, 11:04
Official
Hi Christo, 

We’re concerned to hear that you feel this way and would like an opportunity to look into this matter. We will call you shortly to assist you.
The Unlimited
The Unlimited's reply10 Dec 2019, 11:31
Official
Hi Christo,

We’ve been trying to contact you and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited
The Unlimited's reply12 Dec 2019, 14:18
Official

Hi Christo, 
 
 
Thank you for taking our call today and offering us the opportunity to explain to you our claims process. As requested, your policy has been cancelled and this confirmation has been SMSed to you.