1 reviews | Active since Dec 2016

25 Oct 2023, 08:28

***** Company

Bunch of *****, deduct money whenever they please

0
Replies (1)
The Unlimited
The Unlimited's reply25 Oct 2023, 09:40
Official
Hi Beverly, 

We'd like to apologise for debiting your account after you cancelled your policy. The reason for this is that we received your request to cancel the policy too late for the bank to make the necessary changes. You were meant to cancel your policy at least 7 working days before the scheduled debit date. This allows the bank enough time to make the necessary changes, for your account not to be debited. You'll remain covered for the month and going forward you won't be debited.