KS
Kwanele S

1 reviews | Active since May 2026

10 May 2026, 18:55

Claims process disgusting

I have been a customer since around 2020. I tried to claim in 2023, it took close to 2mths to get authorisation at which point I just gave up. 04 May 2026 I lodge a claim with a consultant who said I would receive and email. Its now 10 May 2026 and still nothing. Many complain of the same thing. So diligent in deductions but disgusting when it comes to claims. Join at your own risk!!

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Replies (1)
The Unlimited
The Unlimited's reply10 May 2026, 19:02
Official
Hi Kwanele, 

We’re sorry you've had a bad experience, and we're grateful you've brought it to our attention. Your feedback means a lot to us - it allows us to make things right. We've logged this matter with the relevant team, and feedback will be provided tomorrow.

Best regards,