KS
Kelebogile S
1 reviews | Active since Aug 2021
27 Aug 2021, 13:07
Claims for policy
I had funeral with the unlimited from the year 2012 my 1st claim was in 2021 and I did not receive any assistance after so many years of them taking my money and then I was given run around instead of a payout to burry my father and I ended up borrowing money else where for the funeral. I have never seen just disrespect and insensitivity I can never recommend this company to anyone
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Replies (2)
The Unlimited's replyOfficial
27 Aug 2021, 14:02Hi Kelebogile,
Thank you so much for writing to us. We're so sad to hear about your father's passing. Losing a parent is never easy and we hope that you find solace in the lovely memories that you shared with him. It breaks our hearts to hear that we've failed you when you've been a loyal member of our family for so many years. A member from our claims team will contact you today and assist you.
Thank you so much for writing to us. We're so sad to hear about your father's passing. Losing a parent is never easy and we hope that you find solace in the lovely memories that you shared with him. It breaks our hearts to hear that we've failed you when you've been a loyal member of our family for so many years. A member from our claims team will contact you today and assist you.
The Unlimited's reply27 Aug 2021, 14:02
Official
Hi Kelebogile,
Thank you so much for writing to us. We're so sad to hear about your father's passing. Losing a parent is never easy and we hope that you find solace in the lovely memories that you shared with him. It breaks our hearts to hear that we've failed you when you've been a loyal member of our family for so many years. A member from our claims team will contact you today and assist you.
Thank you so much for writing to us. We're so sad to hear about your father's passing. Losing a parent is never easy and we hope that you find solace in the lovely memories that you shared with him. It breaks our hearts to hear that we've failed you when you've been a loyal member of our family for so many years. A member from our claims team will contact you today and assist you.
The Unlimited's replyOfficial
27 Aug 2021, 14:49 Hi Kelebogile,
Thank you for taking our call today and for giving us the opportunity to share the outcome of your claim with you. As confirmed, your claim has been approved, however, we can only payout the funds as soon as you send us the bank statement. Once again, we're sincerely sorry for any inconvenience that we may have caused you.
Thank you for taking our call today and for giving us the opportunity to share the outcome of your claim with you. As confirmed, your claim has been approved, however, we can only payout the funds as soon as you send us the bank statement. Once again, we're sincerely sorry for any inconvenience that we may have caused you.
The Unlimited's reply27 Aug 2021, 14:49
Official
Hi Kelebogile,
Thank you for taking our call today and for giving us the opportunity to share the outcome of your claim with you. As confirmed, your claim has been approved, however, we can only payout the funds as soon as you send us the bank statement. Once again, we're sincerely sorry for any inconvenience that we may have caused you.
Thank you for taking our call today and for giving us the opportunity to share the outcome of your claim with you. As confirmed, your claim has been approved, however, we can only payout the funds as soon as you send us the bank statement. Once again, we're sincerely sorry for any inconvenience that we may have caused you.