MH
Milly H

1 reviews | Active since Jul 2020

03 Jul 2020, 08:11

Claim not sorted

Hi I've jst sent a claim before lockdown I was called once and I did the procedure thn lockdown came into place after lockdown I followed on my claim for stretches thy requested photos again now thy hve been quite this is the 2nd week thy not attending my query m very unhappy with these people please I need assistance urgently and to hear tht alost 70% of people are unhappy with the Unlimited really dis appoints me

0
Replies (4)
The Unlimited
The Unlimited's reply03 Jul 2020, 12:27
Official
Hi Milly,
 
 
 Thank you for taking our call today. We still need a picture of your licence disk, as we can only begin with the assessment of your claim as soon as we’ve received this information.
MH
Milly H's update03 Jul 2020, 12:55
Reviewer Update
Thnk u Hello Peter yes the Unlimited insurance company has called a lady by Melody is the one assisting I hve she asked me wht has occurred I thn explained she requested the licence disk hve sent her and she rep**** bck tht she has received it wil see by mxt week if the matter is finally resolved where o hve to take my vehicle for repairs wil keep in touch and update thnk u
The Unlimited
The Unlimited's reply03 Jul 2020, 17:11
Official
Hi Milly, 
 
Thank you for getting back to us and for letting us know. 
The Unlimited
The Unlimited's reply07 Jul 2020, 15:54
Official
Hi Milly, 
 
Thank you for taking our call. Your claim has been approved and the authorisation letter has been sent to you.