GP
Grace P
1 reviews | Active since Jul 2024
14 Nov 2024, 14:34
Claim not attended
emails were sent no help at all. The claim wasn't attended since October a claim was made. The unlimited is so bad with customers claims. The claim was for car specifically. I have numerous evidence of communications and call log records with the unlimited
Helpful (0)
Replies (8)0
Replies (8)
The Unlimited's replyOfficial
14 Nov 2024, 14:40Hi Grace.
We're sorry to hear about the difficulty that you’ve experienced with your claim. A claims specialist will reach out to you today to update you on your claim.
The Unlimited's reply14 Nov 2024, 14:40
Official
Hi Grace.
We're sorry to hear about the difficulty that you’ve experienced with your claim. A claims specialist will reach out to you today to update you on your claim.
The Unlimited's replyOfficial
14 Nov 2024, 15:36Hi Grace.
Thank you for taking our call and for allowing us to assist you with your claim.
Thank you for taking our call and for allowing us to assist you with your claim.
The Unlimited's reply14 Nov 2024, 15:36
Official
Hi Grace.
Thank you for taking our call and for allowing us to assist you with your claim.
Thank you for taking our call and for allowing us to assist you with your claim.
GP
Grace P's updateReviewer Update
14 Nov 2024, 16:10Hi
It's always the same response, " claim will be assess " since October claim has been submitted
It's always the same response, " claim will be assess " since October claim has been submitted
GP
Grace P's update14 Nov 2024, 16:10
Reviewer Update
Hi
It's always the same response, " claim will be assess " since October claim has been submitted
It's always the same response, " claim will be assess " since October claim has been submitted
The Unlimited's replyOfficial
15 Nov 2024, 08:10 Hi Grace.
After we receive all the required documents we assess the claim which takes 24 - 48 working hours. If there are any outstanding documents, there will be a delay in finalising the claim.
After we receive all the required documents we assess the claim which takes 24 - 48 working hours. If there are any outstanding documents, there will be a delay in finalising the claim.
The Unlimited's reply15 Nov 2024, 08:10
Official
Hi Grace.
After we receive all the required documents we assess the claim which takes 24 - 48 working hours. If there are any outstanding documents, there will be a delay in finalising the claim.
After we receive all the required documents we assess the claim which takes 24 - 48 working hours. If there are any outstanding documents, there will be a delay in finalising the claim.
GP
Grace P's updateReviewer Update
15 Nov 2024, 08:50Everything was submit, including the vehicle pictures that shows whatever you guys needed. Since Oct you have been assessing, which is more then a week
GP
Grace P's update15 Nov 2024, 08:50
Reviewer Update
Everything was submit, including the vehicle pictures that shows whatever you guys needed. Since Oct you have been assessing, which is more then a week
The Unlimited's replyOfficial
15 Nov 2024, 12:51Hi Grace.
A claims specialist will give you a call today and explain to you why there's been delays.
A claims specialist will give you a call today and explain to you why there's been delays.
The Unlimited's reply15 Nov 2024, 12:51
Official
Hi Grace.
A claims specialist will give you a call today and explain to you why there's been delays.
A claims specialist will give you a call today and explain to you why there's been delays.
GP
Grace P's updateReviewer Update
17 Nov 2024, 12:51 claim has been rejected, which doesn't make sense at all.
With do your respect we didn’t get any help with this insurance and we have paid for almost 2 years without being helped.we claim for torn and it covers the interior and we were told the claim it can’t go through because it’s a big thing. we were also advised to do ram claim which we did and now it's a differen story.
With do your respect we didn’t get any help with this insurance and we have paid for almost 2 years without being helped.we claim for torn and it covers the interior and we were told the claim it can’t go through because it’s a big thing. we were also advised to do ram claim which we did and now it's a differen story.
GP
Grace P's update17 Nov 2024, 12:51
Reviewer Update
claim has been rejected, which doesn't make sense at all.
With do your respect we didn’t get any help with this insurance and we have paid for almost 2 years without being helped.we claim for torn and it covers the interior and we were told the claim it can’t go through because it’s a big thing. we were also advised to do ram claim which we did and now it's a differen story.
With do your respect we didn’t get any help with this insurance and we have paid for almost 2 years without being helped.we claim for torn and it covers the interior and we were told the claim it can’t go through because it’s a big thing. we were also advised to do ram claim which we did and now it's a differen story.
GP
Grace P's updateReviewer Update
18 Nov 2024, 13:43I canceled this policy because of their *************!! Unlimited is not to be trusted at all, the agents advise this and that but only to found out they misleading. Never trust Unlimited!!!
GP
Grace P's update18 Nov 2024, 13:43
Reviewer Update
I canceled this policy because of their *************!! Unlimited is not to be trusted at all, the agents advise this and that but only to found out they misleading. Never trust Unlimited!!!