AS
Angela S
1 reviews | Active since Sept 2020
20 Sept 2020, 14:10
Claim
I made a claim with the insurance in July until today they havent paid for the claim. i have been sent from one pillar to the other and still no valid reason for nonpayment. worst of all, they dont bother to update their suppliers and when you sent a list of their suppliers to get quotations from them. 1) you will find that the supplier have moved 2) They no longer work with them cos of unsettled bills and 3) Supplier not reachable. This is frustrating as when they did the sales call/Marketing they promise and promise. This insurance must just close shop cos it is ******** us. imagine having debit every month from them and they dont pay your claim.
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Replies (1)The Unlimited's replyOfficial
21 Sept 2020, 15:13Hi Angela,
We apologize for the unpleasant service that you’ve received from us at your time of need. We are truly ashamed to hear that this is the experience that you’ve had with us. We would like the opportunity to investigate this matter, however, we don’t have your details. Please inbox us your ID number and contact details so that we can assist you.
The Unlimited's reply21 Sept 2020, 15:13
Official
Hi Angela,
We apologize for the unpleasant service that you’ve received from us at your time of need. We are truly ashamed to hear that this is the experience that you’ve had with us. We would like the opportunity to investigate this matter, however, we don’t have your details. Please inbox us your ID number and contact details so that we can assist you.
