KS
Kagisho S

1 reviews | Active since May 2023

13 Mar 2024, 09:30

Claim complaint

Ive opened a funeral Policy with unlimited since from 2015,now that i want to submit a claim for my aunt who i have covered,im told that my information is not on the system,Can i find any help regarding this issue,my numbers are *** or ***

0
Replies (9)
The Unlimited
The Unlimited's reply13 Mar 2024, 10:07
Official
Hey  Kagisho.

Thank you for reaching out to us. We're deeply sorry to hear about your aunt's situation. Our thoughts are with you during this difficult time. We would like to speak with you today to obtain more information about this matter. Please expect a call from us shortly. 
The Unlimited
The Unlimited's reply13 Mar 2024, 10:39
Official
Hi Kagisho.

We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.

 
KS
Kagisho S's update13 Mar 2024, 10:40
Reviewer Update
I havent received any miss call from you.
KS
Kagisho S's update13 Mar 2024, 10:50
Reviewer Update
This is a refence of my debit order AMP***
KS
Kagisho S's update13 Mar 2024, 11:02
Reviewer Update
I did not provide that number,the number i provided was *** or ***
The Unlimited
The Unlimited's reply13 Mar 2024, 11:28
Official
Hi Kagisho.

Your review has the number that we provided. We'll connect with you on the numbers that you just gave us. 
The Unlimited
The Unlimited's reply13 Mar 2024, 14:15
Official
Hi Kagisho. 

Thank you for taking our call today and giving us the opportunity to assist you with logging your claim. Once again, we're truly sorry for the confusion that happened earlier. 
KS
Kagisho S's update13 Mar 2024, 15:43
Reviewer Update
Im still not assisted,still waiting for the claims documents and the lady i spoke to on the telephone refused to assist,I wil provide proof of all debit orders they have been debiting me and i will take you to the Ombudsman to cease your license
KS
Kagisho S's update13 Mar 2024, 16:44
Reviewer Update
Kindly sentApplication unlimited.jpg 152.2 KBProof of my application