ML
Munyai L
1 reviews | Active since Jul 2020
09 Sept 2022, 11:33
Claim
One of the company that made me hate insurance company i have been doing follow up for my claim for almost 2-3 weeks, the lady who was helping me by the name Nokukhanya she promise to call me but she never call me
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
09 Sept 2022, 12:19Hi Munyai,
Thank you for writing to us. We're so hurt to hear that we've made you feel this way about having a membership. As your service provider, we believe that we should always be there for you and ensure that you're always happy. We'd like to look into this matter so that we can ensure that we assist you efficiently. A member from our team will contact you today and assist you.
Thank you for writing to us. We're so hurt to hear that we've made you feel this way about having a membership. As your service provider, we believe that we should always be there for you and ensure that you're always happy. We'd like to look into this matter so that we can ensure that we assist you efficiently. A member from our team will contact you today and assist you.
The Unlimited's reply09 Sept 2022, 12:19
Official
Hi Munyai,
Thank you for writing to us. We're so hurt to hear that we've made you feel this way about having a membership. As your service provider, we believe that we should always be there for you and ensure that you're always happy. We'd like to look into this matter so that we can ensure that we assist you efficiently. A member from our team will contact you today and assist you.
Thank you for writing to us. We're so hurt to hear that we've made you feel this way about having a membership. As your service provider, we believe that we should always be there for you and ensure that you're always happy. We'd like to look into this matter so that we can ensure that we assist you efficiently. A member from our team will contact you today and assist you.
ML
Munyai L's updateReviewer Update
09 Sept 2022, 13:52You guys you just love using people and we are used to it now they called me but seems like am speaking to a robot that programme to say the same thing over and over again
With no help
You are just that company that have to maximise the profit with poor service
Your service is way too poor
With no help
You are just that company that have to maximise the profit with poor service
Your service is way too poor
ML
Munyai L's update09 Sept 2022, 13:52
Reviewer Update
You guys you just love using people and we are used to it now they called me but seems like am speaking to a robot that programme to say the same thing over and over again
With no help
You are just that company that have to maximise the profit with poor service
Your service is way too poor
With no help
You are just that company that have to maximise the profit with poor service
Your service is way too poor
The Unlimited's replyOfficial
09 Sept 2022, 15:14Hi Munyai,
Thank you for taking our call today and allowing us the opportunity to assist you. We understand that you're unhappy with the outcome of your claim. However, please note that the quotation that you sent exceeded your cover limit and you had a choice of using another repair center of which you weren't happy with. We're sad to see you leave, but rest assured that your policy was cancelled. We've sent you an SMS with a link whereby you may lodge a formal complaint should you wish to do so.
Thank you for taking our call today and allowing us the opportunity to assist you. We understand that you're unhappy with the outcome of your claim. However, please note that the quotation that you sent exceeded your cover limit and you had a choice of using another repair center of which you weren't happy with. We're sad to see you leave, but rest assured that your policy was cancelled. We've sent you an SMS with a link whereby you may lodge a formal complaint should you wish to do so.
The Unlimited's reply09 Sept 2022, 15:14
Official
Hi Munyai,
Thank you for taking our call today and allowing us the opportunity to assist you. We understand that you're unhappy with the outcome of your claim. However, please note that the quotation that you sent exceeded your cover limit and you had a choice of using another repair center of which you weren't happy with. We're sad to see you leave, but rest assured that your policy was cancelled. We've sent you an SMS with a link whereby you may lodge a formal complaint should you wish to do so.
Thank you for taking our call today and allowing us the opportunity to assist you. We understand that you're unhappy with the outcome of your claim. However, please note that the quotation that you sent exceeded your cover limit and you had a choice of using another repair center of which you weren't happy with. We're sad to see you leave, but rest assured that your policy was cancelled. We've sent you an SMS with a link whereby you may lodge a formal complaint should you wish to do so.