AE
Alitha E
1 reviews | Active since Sept 2024
04 Oct 2024, 16:01
**** !
They don’t even deserve that 1 star rating Dear Unlimited Last month I requested for a refund because unlimited made a payment on a wrong date I did get my refund and made a cancellation but today they made a payment and and I called Leeshaze Vaneyhe said he is going to cancel and log in the refund when I called again they are saying there is no refund upon cancellation so I don’t understand because I made cancellation last month but they did not log it in the system which is their fault not mine what is worse it’s children grant money that they deducted
Helpful (0)
Replies (2)0
Replies (2)The Unlimited's replyOfficial
04 Oct 2024, 20:11Hi Alitha.
We’re sorry that your experience hasn’t been a great one. You cancelled your policy today, after we had already collected your debit order to have cover for this month. Please note there's no surrender value upon cancellation as our policies run on a month to month basis. You will have cover with us until 29/10/2024 since there's no refund.
We’re sorry that your experience hasn’t been a great one. You cancelled your policy today, after we had already collected your debit order to have cover for this month. Please note there's no surrender value upon cancellation as our policies run on a month to month basis. You will have cover with us until 29/10/2024 since there's no refund.
The Unlimited's reply04 Oct 2024, 20:11
Official
Hi Alitha.
We’re sorry that your experience hasn’t been a great one. You cancelled your policy today, after we had already collected your debit order to have cover for this month. Please note there's no surrender value upon cancellation as our policies run on a month to month basis. You will have cover with us until 29/10/2024 since there's no refund.
We’re sorry that your experience hasn’t been a great one. You cancelled your policy today, after we had already collected your debit order to have cover for this month. Please note there's no surrender value upon cancellation as our policies run on a month to month basis. You will have cover with us until 29/10/2024 since there's no refund.
AE
Alitha E's updateReviewer Update
06 Oct 2024, 15:16I cancelled last month on a call with one of your agents it’s not my fault that they did not write it down on the system and I said I want my refund and I will cancel again later you are a **** finish and klaar
AE
Alitha E's update06 Oct 2024, 15:16
Reviewer Update
I cancelled last month on a call with one of your agents it’s not my fault that they did not write it down on the system and I said I want my refund and I will cancel again later you are a **** finish and klaar
