SESS
Sifiso Enock Shongwe Seshongwe

1 reviews | Active since Oct 2022

30 Sept 2023, 13:22

Cashback

I have over 7years police.... When i join the policy they told me about cash back after 4years even to date ive never received anything..... Am even scared what will happen if I do claim...

0
Replies (5)
The Unlimited
The Unlimited's reply30 Sept 2023, 14:34
Official
Hi Sifiso. 

Thank you so much for your honest feedback. We're sorry you haven't been able to get clarity on your bonus cash back benefit. A member from our team will connect with you Monday morning to assist you with this matter. 
 
 As a customer of The Unlimited, you're part of our family, and we'll make sure we get this resolved. 
SESS
Sifiso Enock Shongwe Seshongwe's update02 Oct 2023, 16:17
Reviewer Update
You promised to call on Monday now is 16h00 still no call.....
SESS
Sifiso Enock Shongwe Seshongwe's update02 Oct 2023, 18:04
Reviewer Update
Thank you for the reply.... Since i don't recall the communication... Please do send me the voice recording if it was a phone call.... Or if it was the Email please do send it and also my response because i don't remember agreed to the arrangements.
The Unlimited
The Unlimited's reply02 Oct 2023, 20:00
Official
Hi Sifiso,

We said we'll connect with you and we responded to your query via DM. Not to worry, we'll give you a call tomorrow morning. 

Have an amazing evening!
The Unlimited
The Unlimited's reply05 Oct 2023, 15:10
Official
Hello Sifiso

Thank you so much for your patience. We've sent the sales call recording to you.

Please feel free to message us with any queries that might arise.