MN
Mandla N

1 reviews | Active since Sept 2019

22 Dec 2022, 13:52

Cash back

I joined The unlimited company in June 2022,when l joined the lady who was helping me by the name Amahle told me that there’s an option for cash back, Now 6 months later when l enquired about the cash back l was told there’s no cash back… I then requested a recording to prove that l was told, They sent me edited recording,fortunately l had the contact number of the agent who helped me,and the same agent did confirmed to me that yes there’s cash back option… So guys The Unlimited is a big **** please dont join them,they are a ****

0
Replies (2)
The Unlimited
The Unlimited's reply22 Dec 2022, 18:06
Official
Hello Mandla, 


Thank you for reaching out to us. We’re sad hearing that you feel this way about us. Kindly note that you have The Unlimited Scratch & Dents policy. This policy doesn’t offer a cashback benefit. It covers you for minor scratches, dents, rim & interior repairs. A member from our team will give you a call first thing tomorrow morning regarding this matter.

The Unlimited
The Unlimited's reply23 Dec 2022, 10:44
Official
Hello Mandla, 


We trust that you’re having a great Friday thus far. We tried calling you and unfortunately, the call went to voicemail. Please can you let us know when you’ll be available to take our call so that we can assist you.