MC
Makhosazane C
1 reviews | Active since Oct 2010
29 Sept 2015, 14:47
CAR RITE CLAIM
I have Car Rite policy with The Unlimited, every month without fail they debit my account, hence no delivery. From August 2015 i have been calling them for a claim for dents and scratched to date have not received any feeback, when i call to enquire i'm told different stories that they are not available but will give them a message to call you back.<br> <br> I'm now up to a stage that i want to cancel this policy as it is not adding any value to me, but see it as unecessary expense.
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The Unlimited's replyOfficial
29 Sept 2015, 14:52Hello makhosic02,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
The Unlimited's reply29 Sept 2015, 14:52
Official
Hello makhosic02,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Bongiwe