MZ
Musa Z

1 reviews | Active since May 2019

10 May 2019, 11:25

Car dents claim not entertained

I have put a claim for car dents in January this year 2019, they sent me the list of panel beaters to do quotes, I did that and sent everything back to them as requested, ever since,nothing is forthcoming, sent emails and calls but no luck expect them deducting my money every month!!! I am really aggrieved but this act and I take it as ******** act since they are not full filling or giving services that I have been paying for years and have never claimed, now that I am claiming,they’re no where!!!

0
Replies (4)
The Unlimited
The Unlimited's reply10 May 2019, 13:19
Official
Hi Musa Z,

We're  really concerned that you didn’t have a good experience with us. We've been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call. 

MZ
Musa Z's update10 May 2019, 16:10
Reviewer Update
You may call, I am available now
The Unlimited
The Unlimited's reply10 May 2019, 16:45
Official
 Hi Musa Z,
 
Thanks for taking our call today.  We're currently looking into this matter and we will provide you with feedback on Monday. 


The Unlimited
The Unlimited's reply13 May 2019, 13:30
Official
Hi Musa Z,  We've been trying to contact you and unfortunately, we’re unable to get through to you. We can now confirm that your claim has been approved and your authorization letter has been emailed to you. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.