IJ
Ivan J
1 reviews | Active since May 2015
17 Aug 2021, 09:29
Can't cancel TheUnlimited policy, just stay away.
Once TheUnlimited (Helicare) has you as debit payer you wont be able leave them.
I emigrated out of South Africa 3 years ago and called them to cancel my policy. They never cancelled it.
I forgot about this and just later saw that the debit orders are still going off.
The last 2 weeks I emailed them 3 times to request a cancellation, they still haven't rep****.
Just stay away.
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Replies (1)
The Unlimited's replyOfficial
17 Aug 2021, 11:44Hi Ivan,
Thank you for raising this matter with us so that we can assist you efficiently. We're so sorry to hear that your emails haven't been attended to in a timely manner. Please note that we love to see our family grow daily, however, we'd never keep you against your will. In 2017 you agreed to remain a part of our family and that is why your cover wasn't cancelled back then. Kindly note that a member from our team will be in contact with you via email to assist you.
Thank you for raising this matter with us so that we can assist you efficiently. We're so sorry to hear that your emails haven't been attended to in a timely manner. Please note that we love to see our family grow daily, however, we'd never keep you against your will. In 2017 you agreed to remain a part of our family and that is why your cover wasn't cancelled back then. Kindly note that a member from our team will be in contact with you via email to assist you.
The Unlimited's reply17 Aug 2021, 11:44
Official
Hi Ivan,
Thank you for raising this matter with us so that we can assist you efficiently. We're so sorry to hear that your emails haven't been attended to in a timely manner. Please note that we love to see our family grow daily, however, we'd never keep you against your will. In 2017 you agreed to remain a part of our family and that is why your cover wasn't cancelled back then. Kindly note that a member from our team will be in contact with you via email to assist you.
Thank you for raising this matter with us so that we can assist you efficiently. We're so sorry to hear that your emails haven't been attended to in a timely manner. Please note that we love to see our family grow daily, however, we'd never keep you against your will. In 2017 you agreed to remain a part of our family and that is why your cover wasn't cancelled back then. Kindly note that a member from our team will be in contact with you via email to assist you.