JJ
Joe Joseph.mokoatala

1 reviews | Active since Feb 2023

14 Jul 2025, 20:15

Cancelling of any business with The Unlimited

I was with the company for the past 7 years without claiming, with a monthly debit order going through. I then experienced dents on my car in 2022, and when I reported, they gladly responded by referring me to a few panel beaters. I then went to two panel beaters and the total cost was over R10 000. I then went back to the company and they told me that I qualify for R5 000. I then informed The Unlimited that I am not prepared to pay the difference I then decided to cancel the contract, but they are continuing to deduct to this day. I request that The Unlimited to STOP the debit order on my account. I have been cancelling the debit order on my app, but they are able to change the reference number and continue deducting.

0
Replies (1)
The Unlimited
The Unlimited's reply15 Jul 2025, 08:01
Official
Hi Joe,

Thank you for contacting us. We're sorry to hear that your experience with us hasn't been a great one, we've escalated your cancellation request to the relevant department. A member of our team will reach out to you during the course of the day to assist, please look out for our call.