Cancelled but still paying, twice
<p>I am very discussed with The Unlimited. I cancelled my policy with them in October 2016 and received an email confirming the cancellation. To my suprise this morning a debit order went off for the unlimited (9 December) i then logged into my bank app and to my suprise a debit order went off for the unlimited on 25 November.... So please do explain how this works!!! This is second time that I gave them a try but I just think they are unorganised or have a very ineffective system. I want my policy cancelled and my money back. And they should just remove my contact details from their system. I do not even know what my policy number is</p>
Our business is built on a simple but very important promise, ‘You’re Everything’. And when that promise is not fulfilled, we will stop at nothing to get it right, immediately! You can be sure that we will follow up on your complaint and get back to you right away.
Take care, The Unlimited
Our business is built on a simple but very important promise, ‘You’re Everything’. And when that promise is not fulfilled, we will stop at nothing to get it right, immediately! You can be sure that we will follow up on your complaint and get back to you right away.
Take care, The Unlimited
It was a pleasure chatting to you and we appreciate the feedback. Afterall, it gives us a great opportunity to make things right. However, we’re still sad to see you go. Your policy has been cancelled. If there’s anything else we can help you with, please call us on ***. Take care, The Unlimited
It was a pleasure chatting to you and we appreciate the feedback. Afterall, it gives us a great opportunity to make things right. However, we’re still sad to see you go. Your policy has been cancelled. If there’s anything else we can help you with, please call us on ***. Take care, The Unlimited