mB
margaret B

1 reviews | Active since Nov 2016

16 Nov 2016, 12:50

cancellation problems

<p>I am currently having a policy with The unlimited, ,,,,im trying to cancel this now for months, ,,if I contact them, they can clearly hear me, but as soon as I tell them I want to cancel they then can't hear me.</p>

0
Replies (3)
The Unlimited
The Unlimited's reply16 Nov 2016, 14:49
Official

We always appreciate the feedback, the good, the bad and even the ugly.
After all, it gives us an opportunity to make this right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.
Take care, The Unlimited

Best regards,

mB
margaret B's update17 Nov 2016, 09:55
Reviewer Update

Good day,,,,I still haven't heard anything from The Unlimited.... I am really sick and tired of empty promises,,,,,can you just cancel this: HRI 145294. and HRI 145205

Thanks

The Unlimited
The Unlimited's reply17 Nov 2016, 10:16
Official

Once, twice, three times… try as we may, we just could not get hold of you. We’d appreciate a chat with you, so that it can help us improve. We’re sorry to see you go. Your policy has been cancelled. If there’s anything else we can help you with, please call us on ***. Take care, The Unlimited

Best regards,