RM
Rose M
1 reviews | Active since Sept 2021
29 Sept 2021, 06:58
Cancellation of policy and Refund
I have had a bad experience with the unlimited company. I have been trying to cancel my policy and get my refund, Lord knows how many times and All I have been getting emails that send me from pillar to post. I HAVE HAD IT WITH WITH COMPANY! Customer service is one if their weakest points!!!!!!! My last resort from here is taking legal action.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
29 Sept 2021, 11:36Hi Rose,
We're concerned to hear about the experience you've had with us. We've checked on our system and we've picked up that you sent an email today requesting to cancel, however, there isn't any other communication previous to the email you sent, whereby you requested to end your journey with us. Please note that we've been trying to contact you this morning and unfortunately, we're unable to get through to you. Kindly send us a private message with your alternative number so that we can help you ASAP.
We're concerned to hear about the experience you've had with us. We've checked on our system and we've picked up that you sent an email today requesting to cancel, however, there isn't any other communication previous to the email you sent, whereby you requested to end your journey with us. Please note that we've been trying to contact you this morning and unfortunately, we're unable to get through to you. Kindly send us a private message with your alternative number so that we can help you ASAP.
The Unlimited's reply29 Sept 2021, 11:36
Official
Hi Rose,
We're concerned to hear about the experience you've had with us. We've checked on our system and we've picked up that you sent an email today requesting to cancel, however, there isn't any other communication previous to the email you sent, whereby you requested to end your journey with us. Please note that we've been trying to contact you this morning and unfortunately, we're unable to get through to you. Kindly send us a private message with your alternative number so that we can help you ASAP.
We're concerned to hear about the experience you've had with us. We've checked on our system and we've picked up that you sent an email today requesting to cancel, however, there isn't any other communication previous to the email you sent, whereby you requested to end your journey with us. Please note that we've been trying to contact you this morning and unfortunately, we're unable to get through to you. Kindly send us a private message with your alternative number so that we can help you ASAP.
RM
Rose M's updateReviewer Update
30 Sept 2021, 08:23***
RM
Rose M's update30 Sept 2021, 08:23
Reviewer Update
***
The Unlimited's replyOfficial
30 Sept 2021, 16:29Hi Rose,
Thank you for taking our call today and for giving us the opportunity to assist you. We can confirm that your policy has been cancelled today. Remember to send us your payslip and the proof of account so that we can investigate this matter ASAP. Once again, we're really sorry for the experience you've had with us.
Thank you for taking our call today and for giving us the opportunity to assist you. We can confirm that your policy has been cancelled today. Remember to send us your payslip and the proof of account so that we can investigate this matter ASAP. Once again, we're really sorry for the experience you've had with us.
The Unlimited's reply30 Sept 2021, 16:29
Official
Hi Rose,
Thank you for taking our call today and for giving us the opportunity to assist you. We can confirm that your policy has been cancelled today. Remember to send us your payslip and the proof of account so that we can investigate this matter ASAP. Once again, we're really sorry for the experience you've had with us.
Thank you for taking our call today and for giving us the opportunity to assist you. We can confirm that your policy has been cancelled today. Remember to send us your payslip and the proof of account so that we can investigate this matter ASAP. Once again, we're really sorry for the experience you've had with us.
RM
Rose M's updateReviewer Update
28 Oct 2021, 19:36Its been a month, I haven't heard from you guys! What happened to me getting my refund? I have sent all the documents you requested, but nothing is happening.
The services!!!!!!!!
Rose Makubela
The services!!!!!!!!
Rose Makubela
RM
Rose M's update28 Oct 2021, 19:36
Reviewer Update
Its been a month, I haven't heard from you guys! What happened to me getting my refund? I have sent all the documents you requested, but nothing is happening.
The services!!!!!!!!
Rose Makubela
The services!!!!!!!!
Rose Makubela