kM
khanya M

1 reviews | Active since Jul 2024

28 Oct 2025, 02:52

Cancellation ignored for 7 months

So you have again deducted my money from my account this month. I asked for this stupid policy to be cancelled over 7 months back on call and on email. You guys are the worst ive seen in this market by far. This is my final warning ....cancel this policy and refund all my premiums, I do not want a call cause that clearly didnt work with my initial cancellation, im done with softening this landing for you guys . Cancel this policy and refund my premiums. You have been warned!!!!!

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Replies (1)
The Unlimited
The Unlimited's reply28 Oct 2025, 07:38
Official
Hi  khanya makamu,

We sorry for the communication challenges you've faced and would love a chance to fix this and make it right for you.

One of our specialist will contact you within 24- working hours.