IC
Ivytte C
1 reviews | Active since Apr 2019
03 Feb 2022, 11:57
Canceled the contract before deduction could start.
<div>This is the worst company ever. I told these people on numerous to cancel this contract even before deduction could have started. I want my money refunded because I told you guy's I am not interested after reading reviews, yet you continued to deduct from my account. That's *****. Pay my money back or I'lk report your business to the Ombudsman. And It must be paid as an immediate payment</div>
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
03 Feb 2022, 15:02Hi Ivytte,
Thank you for bringing this matter to light. We’d never refuse any request you’d like to make to us. We understand that our reviews made you doubt us, however, they are there because we have nothing to hide. There’s something new to learn every day and we keep our minds and hearts open to the views of our customers to ensure that we grow stronger as a business. We’ve been trying to contact you and unfortunately, we were unable to get through to you. Please note that your policy was cancelled successfully on the 17/09/2021. When you’re available to speak, kindly pop us a message below and we’ll give you a call shortly to assist you.
Thank you for bringing this matter to light. We’d never refuse any request you’d like to make to us. We understand that our reviews made you doubt us, however, they are there because we have nothing to hide. There’s something new to learn every day and we keep our minds and hearts open to the views of our customers to ensure that we grow stronger as a business. We’ve been trying to contact you and unfortunately, we were unable to get through to you. Please note that your policy was cancelled successfully on the 17/09/2021. When you’re available to speak, kindly pop us a message below and we’ll give you a call shortly to assist you.
The Unlimited's reply03 Feb 2022, 15:02
Official
Hi Ivytte,
Thank you for bringing this matter to light. We’d never refuse any request you’d like to make to us. We understand that our reviews made you doubt us, however, they are there because we have nothing to hide. There’s something new to learn every day and we keep our minds and hearts open to the views of our customers to ensure that we grow stronger as a business. We’ve been trying to contact you and unfortunately, we were unable to get through to you. Please note that your policy was cancelled successfully on the 17/09/2021. When you’re available to speak, kindly pop us a message below and we’ll give you a call shortly to assist you.
Thank you for bringing this matter to light. We’d never refuse any request you’d like to make to us. We understand that our reviews made you doubt us, however, they are there because we have nothing to hide. There’s something new to learn every day and we keep our minds and hearts open to the views of our customers to ensure that we grow stronger as a business. We’ve been trying to contact you and unfortunately, we were unable to get through to you. Please note that your policy was cancelled successfully on the 17/09/2021. When you’re available to speak, kindly pop us a message below and we’ll give you a call shortly to assist you.
IC
Ivytte C's updateReviewer Update
03 Feb 2022, 15:38You do have alot to hide, if the contract was cancelled on the 17/09/2021, why was the debit orders still go off. Nedbank said that I must liase with the company because it was authorized. I was busy with studies at the time when one of Saleman phoned me. And still asked me to give more name and then you get dim cards that didn't even work. I want my money. The last debit order went off on the 31/01/2022. The guy gave me s number 135.
IC
Ivytte C's update03 Feb 2022, 15:38
Reviewer Update
You do have alot to hide, if the contract was cancelled on the 17/09/2021, why was the debit orders still go off. Nedbank said that I must liase with the company because it was authorized. I was busy with studies at the time when one of Saleman phoned me. And still asked me to give more name and then you get dim cards that didn't even work. I want my money. The last debit order went off on the 31/01/2022. The guy gave me s number 135.
The Unlimited's replyOfficial
03 Feb 2022, 19:44Hi Ivytte,
Thank you for writing to us once again. We’re not in the business of doing things behind closed doors. We leave everything out in the open as we believe in being transparent with all our customers. We’d really like the opportunity to speak to you, when you’re free to talk, please pop us a message below and we’ll give you a call to assist you efficiently.
Thank you for writing to us once again. We’re not in the business of doing things behind closed doors. We leave everything out in the open as we believe in being transparent with all our customers. We’d really like the opportunity to speak to you, when you’re free to talk, please pop us a message below and we’ll give you a call to assist you efficiently.
The Unlimited's reply03 Feb 2022, 19:44
Official
Hi Ivytte,
Thank you for writing to us once again. We’re not in the business of doing things behind closed doors. We leave everything out in the open as we believe in being transparent with all our customers. We’d really like the opportunity to speak to you, when you’re free to talk, please pop us a message below and we’ll give you a call to assist you efficiently.
Thank you for writing to us once again. We’re not in the business of doing things behind closed doors. We leave everything out in the open as we believe in being transparent with all our customers. We’d really like the opportunity to speak to you, when you’re free to talk, please pop us a message below and we’ll give you a call to assist you efficiently.
IC
Ivytte C's updateReviewer Update
04 Feb 2022, 08:50Good day
Can you kindly provide me with an email address in order for me to forward the letter that I'very received from Nedbank. You are insist that the policy esx cancelled, yet the debit orders went off every month. I don't have the time to sit and post reviews, If you could have attached the email from Nedbank here, then I would have. Contact me from a landline on ***. Many thanks
Can you kindly provide me with an email address in order for me to forward the letter that I'very received from Nedbank. You are insist that the policy esx cancelled, yet the debit orders went off every month. I don't have the time to sit and post reviews, If you could have attached the email from Nedbank here, then I would have. Contact me from a landline on ***. Many thanks
IC
Ivytte C's update04 Feb 2022, 08:50
Reviewer Update
Good day
Can you kindly provide me with an email address in order for me to forward the letter that I'very received from Nedbank. You are insist that the policy esx cancelled, yet the debit orders went off every month. I don't have the time to sit and post reviews, If you could have attached the email from Nedbank here, then I would have. Contact me from a landline on ***. Many thanks
Can you kindly provide me with an email address in order for me to forward the letter that I'very received from Nedbank. You are insist that the policy esx cancelled, yet the debit orders went off every month. I don't have the time to sit and post reviews, If you could have attached the email from Nedbank here, then I would have. Contact me from a landline on ***. Many thanks
The Unlimited's replyOfficial
04 Feb 2022, 09:59Good morning Ivytte,
Thank you for getting back to us. We’ve attempted to contact you and we was informed by a lady that the number you provided us with doesn’t belong to you. We’d really like to assist you with this matter. Please can you send us an alternative number that we can contact you on and we’ll give you a call shortly to assist you.
Thank you for getting back to us. We’ve attempted to contact you and we was informed by a lady that the number you provided us with doesn’t belong to you. We’d really like to assist you with this matter. Please can you send us an alternative number that we can contact you on and we’ll give you a call shortly to assist you.
The Unlimited's reply04 Feb 2022, 09:59
Official
Good morning Ivytte,
Thank you for getting back to us. We’ve attempted to contact you and we was informed by a lady that the number you provided us with doesn’t belong to you. We’d really like to assist you with this matter. Please can you send us an alternative number that we can contact you on and we’ll give you a call shortly to assist you.
Thank you for getting back to us. We’ve attempted to contact you and we was informed by a lady that the number you provided us with doesn’t belong to you. We’d really like to assist you with this matter. Please can you send us an alternative number that we can contact you on and we’ll give you a call shortly to assist you.